Why use the IBDC
We have all heard that the first to contact the internet lead has the best chance on getting the customer into their dealership. How come your internet department cannot get enough customers into your dealership?
Here are a few reasons…
- It is a fact that a large percentage of all internet leads will not instantly reply to your sales staff or internet department. We have found that almost 30% of all incoming leads will contain either invalid information or never response to their enquiry.
- Many internet departments or sales staffs do not take all their leads seriously as almost 1/3 are no good in the first place. Blowing off the next lead because the last one was no good becomes common practice in most dealerships.
- Your sales staff will handle customers in front of them before responding to the new lead that just came in – slowing down your response times.
Features of the IBDC
Our Virtual IBDC – Using trained professionals will handle and qualify all incoming internet leads. These leads will be subject to a multiple follow up campaigns depending on the prospects position in the buying cycle. Once the prospect is qualified they will forward hot-leads, and appointments to your in-store sales specialists for closure, driving sales at your dealership.
The IBDC increases appointments, floor sales, market share, and profits by maximizing internet contact through ultra-fast response, and follow-up to online leads.
The IBDC ultimately delivers more qualified leads, and appointments, generating increased sales and profits to our dealers, and dealer groups.
Benefits of the IBDC
- Beat Your Competition in lead response.
- Leverage Rapid Response to Increase Floor Sales.
- Consistent Ongoing Lead Follow-Up.
- Proven Sales Accelerator.
- Alleviate Personnel Turnover.
- Increase Market Share & Profits.
- Monthly Reports and Tracking Delivered to Management
